Gift vouchers
Serene gift vouchers can be used for any of the treatments featured in this guide.
Mobile phones
We kindly request that you switch off your mobile phone before arriving, for your benefit and as a courtesy to others.
Timing & duration of treatments
We make every endeavour to keep treatments to their allotted time, however we advise that timing and order of treatments for packages in particular are approximate.
Cancellation Policy
Reservations for more than one hour will be held by a 50% booking fee or gift voucher number. As a courtesy to our many guests and limited availability, we require a minimum of 24 hours notice for cancellations or rescheduling of treatments.
Any cancellations after the required time, or any failure to attend an appointment will result in forfeiting your booking fee, or your gift voucher being fully redeemed.
Paying for your treatment
Serene accepts cash, EFTPOS, Visa and Mastercard.